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"The biggest issue is all the heating costs that go into our service charges are heating the communal hallways. The building is cooking from the inside."

The BBC reported in February the supermarkets were displaying posters and video screens showing devices which create a nicotine-containing vapour by heating tobacco with an electric current.

Care keeps Wales running, it said, but many of those providing the care were struggling financially, had poor health and wellbeing and had to cut back on food and heating.

She said many of her friends "stay in bed all day or with a blanket over them because they can't afford their heating on".

Mr and Mrs Fanning, lost their entitlement to the financial assistance and became worried about their ability to afford their heating costs.