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Then the plot departs from reality and descends into macabre humor, with Cole accidentally pushing the old lady down the stairs, killing her.

"I don't want little old ladies to turn around in that car park and get fined for someone sat watching a camera," Mr Leighton said.

“Why are you singing that old lady song to a new baby?” her mother would ask.

"We try our best but if there's no beds what can we really do? We just make the old lady as comfortable as she can, just make sure that she's okay. But there's no beds."

“I personally will be come and be here regardless of what goes on there. But I’m a crazy, stubborn old lady. Families will not come back here. It’s impossible.”