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Teams have been creating high resolution images, transcribing the data and uploading it onto Kew's portal, which grants researchers worldwide remote access to the collection.

But the internal email shows the company has shut off all remote access.

“They’ll persuade you to grant remote access to your computer or to pay for unnecessary software or services, which could lead to serious financial loss and potential identity theft,” Nicoletti said.

Cartagena added that the court could improve remote access for the public so that, in the future, those affected by disasters could appear remotely over video platforms such as Microsoft Teams or WebEx, which the county used during the COVID-19 pandemic.

The issue of remote access was first raised by American relatives, who said many of them were too old or infirm to travel to Washington for the trial.